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Microsoft Outlook 2003

Course Outline

Post Box Illustration © Hugh Dodd 2008

Microsoft Outlook helps you to communicate with colleagues, manage your contacts, schedule your time and prioritise your work. Its tools can be used independently or combined to help you enhance your working environment.

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ILA Approved

This course has been ILA approved. This means you could get up to £200 towards the cost of this course. Find out more about using your ILA at Net Resources.

Microsoft Outlook Course Contents

The following represents a typical breakdown of our Microsoft Outlook course, however we can tailor all our courses to specific requirements as required.

Introduction to Microsoft Outlook

  • Outlook layout
  • Send, receive email, reply to and forward emails
  • Format, spell check and create signatures
  • Find specific emails
  • Send and save email attachments
  • Set email importance levels
  • Add, edit and delete contact details
  • Set up distribution lists
  • Flag contacts for follow-up
  • Manage and archive personal folders

Intermediate Microsoft Outlook

  • Schedule appointments, meeting and events
  • Send and respond to meeting requests
  • Set the Calendar's work week
  • Enter and assign tasks
  • Specify Tasks' progress
  • Design information views
  • Set up Rules
  • Merge Word documents and email messages with contacts
  • Customise Outlook

Skills Gained:

  • Reading, sending and organising emails
  • Replying to and forwarding emails
  • Entering and managing contact details
  • Scheduling appointments and meetings
  • Assigning and managing tasks
  • Automating actions

Course Details

  • Duration: 1 day
  • Time: 10:00-16:00
  • Cost: £289.00 + VAT
  • Dates: Call for details
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